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For
the Basic
Study-At-Home & Enhanced Online Programs:
For the October 2010 Semester: All Sales are FINAL
For the April 2011 Semester:
We will give you a WEEK (five business days) to look over all the
materials and decide if this is the program for you. If you decide
it is not - just return it, in good order, for a refund,
less shipping and restocking fees - see below: Shipping Returns. There will be no
refunds after the week (five business days) has expired. Any downloading
or use of the online
information in the Students Corner including but not limited to
textbook files, course PDF files, and the MP3 files will be
considered a waiver of this time period, and there will be no
refunds thereafter. Although a
company, organization, or some other entity may provide the funds
to purchase a program, the person registered is to be the sole
recipient of the study materials, the passwords, and or seminars.
There will be no replacement or substitution of personnel once the passwords have been issued.
For
the Distance Learning Program:
We will give you a WEEK (five business days) to look over all the
materials and decide if this is the program for you. If you decide
it is not - just return it, in good order, for a refund
less shipping and restocking fees-see below: Shipping Returns. There will be no refunds
after that time period. Any submission of lessons or any downloading
or use of the online
information in the Students Corner including but not limited to
textbook files, course PDF files, video files, and the MP3 files will be
considered a waiver of this time period, and there will be no
refunds thereafter.
This course must be completed and the final test sent in before
October 1, 2010. There will be no extensions past that date.
Any homework assignments or tests sent in after that date will not
be graded. No Certificate will be sent out to any registrant who
has not completed the course. Completion is defined as: the
submitting of all homework assignments and tests before
October 1, 2010.
For
the Five Day Classroom Programs:
We will give you a WEEK (five business days) to look over all the
materials and decide if this is the program for you. If you decide
it is not - just return it, in good order, for a refund
less shipping and restocking fees-see below: Shipping Returns. There will be no refunds
after the week (five business days) has expired. Any submission
of lessons or any downloading or use of the online information in the
Students Corner including but not limited to textbook files, course
PDF files, video files, and the MP3 files will be
considered a waiver of this time period, and there will be no
refunds thereafter. Because class size is limited, Logistics Training Systems reserves the
right to close registrations before the advertised date, once the
quota has been filled.
For the 5 Day Plus Distance Learning Only: Any submission
of lessons will be deemed a waiver of the five day return policy. The
Distance Learning phase of the program must be completed
by September 17, 2010. Any homework assignment or tests sent in after
that date will not be graded.
For Both Five Day Classroom
Programs:If you are unable to attend the classroom instruction
in Orlando, you can reregister for the following semester's five day classroom session. There will be a
$400.00 re-registration fee. This re-registration fee will not include reentry into the Distance Learning part of the
program,
if that was your original five day program, nor will it include a
new set of
textbooks. It will include a new password for entry into the Students Corner
for the Extended Study Five Day Classroom with Independent
Preparation.
Necessary updates to your textbook will be posted for you in that
Students Corner.
To qualify for re-registration you must notify the office by
e-mail, fax or letter that you will not be attending your
scheduled classroom program before the program starts. The $400.00 re-registration fee is due 30 days after the opening of the next
immediate registration
period for the five day programs.
If you fail to attend the subsequent class, or you do not send in the re-registration
fee, you will not be rescheduled for another five day class. If you attend any part of the five day program, but are unable to complete the five days, it will be the same as completeing the five days. However, you can join the next class as an Extended Study Student.
For
the Miami Program:
The study materials for the pre-class study program will be sent to you upon receipt of payment. We
will give you a WEEK (five business days) to look over all
the materials and decide if this is the program for you. If you
decide it is not - just return it, in good order, for a
refund less shipping and restocking fees-see below: Shipping Returns. There
will be no refund after the five day approval period has passed.
Any downloading or use of the online information in the Students Corner
including but not limited to PDF files and the MP3 files will be
considered a waiver of this time period, and there will be no
refunds thereafter. There will be no refund if you elect
to leave the class after the first night's presentation. No
Certificate will be given to any registrant who has not completed
the course. Completion will be defined solely by the onsite Logistics
Training Systems Instructor.
For the Extended
Studies Programs:
To be able to register for one of the Extended Studies
Programs you must be a previous student of Logistics Training
Systems. After registration you will be e-mailed a password into
the Extended Studies Students Corner for the program of your
choice, where you will find any course updates or requirements that you may need for the next semester. There will be no refunds after the password is
sent to you. If you join any of
the Extended Study Classes and then decide to join another more
expensive program, the cost of the programs are independent of each
other, and you will not be given credit for the lesser one toward
the more expensive one. Unless separately ordered the Extended Studies
Programs do not include new study materials. There will be no
refunds or postponing to a subsequent class if you register for the 5 Day Extended Studies Program and are
unable to attend.
Title 19, Code of Federal Regulations (19CFR) & Harmonized Tariff Schedule of the United States (HTS):
Because these are government publications and are time sensitive, all sales are final and all orders are subject to inventory availability.
Audio CD's:
All sales are final and all orders are subject to inventory
availability.
Ordering Online:
Our
online credit card processing is done through SSL secure connections
with Authorize.net. LTS excepts Visa, MasterCard, American Express
and Discover.
Although a company, organization, or some other entity may provide the funds
to purchase a program, the person registered is to be the sole
recipient of the study materials, the passwords, and or seminars.
There will be no replacement or substitution of personnel once the passwords have been issued. By placing an order you represent and warrant that you are 18 years of age or older and that all the
information you are providing, including your e-mail address, is
accurate, current and complete. Unless your order is being shipped
within the State of North Carolina, it is your sole responsibility and
not that of Logistics Training Systems to pay any applicable sales
and/or use taxes that may arise from your order.
All orders of available products are shipped within two
to three business days. Orders placed
Friday after 2
PM EST through Sunday will ship on the second or third business day. No deliveries
will be made on weekends or holidays. Ground Service is available
ONLY in the 48 contiguous states. Please choose either Overnight or 2nd Day delivery for:
Alaska, Hawaii, Puerto Rico and US Possessions. For
international shipments, please contact us at shipping@LogisticsTS.com with your name and shipping address, and we will give you a quote
for shipping to that address. Failure to do so
may result in your order being delayed. Ground Service is not
available to P.O. Boxes, so please supply a physical address for
delivery. Some rural addresses may require an additional day for
delivery. All orders are shipped out of Connecticut, if you require a quick delivery please choose either Overnight or 2nd day delivery.
For All the Programs:
All our Programs including, but not limited to, Textbook,
Workbook, CD, and Reference Material have been Copyrighted by
Logistics Training Systems, Inc. All intellectual property rights
owned by Logistics Training Systems, Inc. are protected by United
States Copyright Laws, other applicable copyright laws, and international
treaty provisions. Logistics Training Systems, Inc. retains all
rights not expressly granted. Further; no part of this course
may be copied, reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording,
or any information storage and retrieval system, without permission
in writing from the copyright holder.
Creation of derivative works
or compilations is forbidden. Although a
company, organization, or some other entity may provide the funds
to purchase a program from Logistics Training Systems, the right
to use the program is solely for one individual person.
Any litigation arising out of any
part of this agreement must be filed in Ashe County, North
Carolina and not by the application of choice of law principles or the laws
of any other state or country. You agree that the federal and
state courts located in Ashe County, North Carolina shall have
exclusive jurisdiction and venue over any action brought to
enforce the rights and obligations in or arising from this
Agreement and each of the parties irrevocably submits to the
jurisdiction of such courts. The information, products, and services included in or available through Logistics
Training Systems may include inaccuracies or typographical errors.
Courses may not cover all areas of a particular topic or subject
matter. After you purchase a course or product offered by Logistics Training Systems
and upon issuance to you of access passwords, and by either the
lapse of the five days return window, or by the submissions of
lessons, or by the use or downloading of online material, your fee
is non-refundable. The fee is non-refundable even if you are not
able to access any online material because of Internet or computer
incompatibility or related problems, or because the consistency or
quality of the online courses is affected by Internet or computer
incompatibility, Internet outage or interruption, service provider
interruption or related problems. If you are dissatisfied with any
portion of the Logistics Training Systems website or services or
courses, or with any of these terms of use, your sole and
exclusive remedy is to discontinue using the Logistics Training
Systems website or courses or seminars.
Logistics
Training Systems, directly or through its representatives or
instructors, does not and cannot offer legal advice to you or your
company. If you seek or need legal advice or guidance,
please retain the services of a competent attorney. While
Logistics Training Systems may employ instructors who are also
attorneys for the purpose of Logistics Training Systems courses,
these instructors are acting solely as consultants, not as
attorneys. The student understands and agrees
that Logistics Training Systems in no way guarantees a passing
grade in the US Customs Broker's License Test as a result of purchase
of the study materials and classes and that success in the exam
is the sole responsibility of the student and is in no way the
responsibility of Logistics Training Systems. A failing
grade on the exam in no way entitles the user to a rebate or refund
of purchase. Logistics Training Systems reserves the right to
postpone any class that does not have a minimum attendance; such
minimum is at the sole discretion of Logistics Training Systems.
Because the size of the classroom programs is limited, Logistics
Training Systems reserves the right to close registrations before
the advertised date, once the quota has been filled.
FORCE MAJEURE:
Logistics Training Systems will not be liable in any way for failure to perform if such failure is caused by power outages, Internet
outages, communications outages, fire, flood, earthquakes,
hurricanes or tornadoes.
The performance of Logistics Training Systems is subject to acts
of God, war, government regulations, disaster, strikes, civil
disorder, terrorism, and complete curtailment of transportation or
other emergencies making it illegal or impossible to hold a class
in any advertised location. In such an event, prompt notice shall
be given of cancellation, along with the rescheduling of the class
at another time or location. There will be no re-registration fee,
if Logistics Training Systems cancels because of Force Majeure.
However, if you miss the subsequent class, you will not be
rescheduled for another class. Terrorism is defined as acts of
persons acting on behalf or in connection with any organization
which carries out activities within the United States directed
toward the overthrowing or intimidation of the United States
government by violence or other force, which is intended to cause
serious bodily injury. War is that which is declared by Congress.
Shipping
Returns:
If you decide to return any of our study materials within the one
week decision period, you must obtain an RMA (Return Merchandise
Authorization) number from Logistics Training Systems, Inc. Once a
RMA is issued your password into the Students Corner will be
voided.
The
products must be returned to our warehouse within ten days, or a
refund will not be issued. DO NOT WRITE OR MARK ON THE MATERIALS.
All returned products must be in 100% complete condition. Products
must not have been written on or defaced. All returns must be
prepaid and insured to our returns warehouse. The customer is
responsible for shipping returns to our warehouse and all the
shipping costs. We ask that shipments to our returns warehouse be
sent via UPS, FedEx or other traceable method, so that you may
receive a tracking number which will allow you to be sure that the
shipment arrives at its destination. Logistics Training Systems,
Inc. reserves the right to reject any packages that do not meet any
of the above criteria and impose a twenty percent (20%) course
cancellation and re-stocking fee on all returns. Refunds will be based on the amount of the course canceled, less
shipping and restocking fees. All refunds will be made by company check within 15 days of returned
merchandise being received by our warehouse.
Payment must be received in full before any materials will be
sent out. There will be a $30 fee for any returned checks.
This Agreement constitutes the entire agreement between you and
Logistics Training Systems and supersedes all prior agreements and
understandings, whether written or oral, with respect to the subject
matter of this Agreement.
If you have any questions or wish to discuss any of the above with
us, please feel free to call us Toll Free: 1- 877- 818- 5834.
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