Students Corner - FAQ

***The suggestions below involve obtaining and installing third party software.   We are not responsible for any damage to your computer or loss of data as a result of downloading and installing any of these applications. See our complete legal notice  before you download.***

1. I can't login to the Students Corner
    

2. I am having trouble viewing the PowerPoint's
    

3. I can't print PDF's on your website/ I can't view PDF's on your website
    

4. I am having trouble viewing the videos

I can't login to the Students Corner

Remember, you need to type your username and password EXACTLY as it was given to you when you signed up for the class.  For example, if you username was given to you as Jane then you need to type Jane, not jane.

If you are at work, you may have a corporate firewall that is blocking your connection to our website.  Ask your Systems Administrator if your firewall could be the culprit. 

Some home firewalls also can block access to our website.  Check the settings in your local firewall to allow traffic from our website.

AOL ISSUES
If you have problems with your password using AOL as your ISP, you should close out of AOL, go into the Internet using Explorer (the big E on your desktop) then go to our homepage and enter your Students Corner. AOL has recently done something that blocks the codes to the password program, which is why you cannot get into your Students Corner when logged onto AOL.

Back to Top

I am having trouble viewing the PowerPoint's

The most common problem with viewing the PowerPoint's is that you have an older version of Java on your computer. Below you will find a free program update, once you click on the link, the program will automatically  recognize your operating system...and bring you to the correct download:

Download the latest version of Java here:

Back to Top

I can't print PDF's on your website/ I can't view PDF's on your website

The most common problem with viewing or printing the PDF files is that you have an older version of Adobe Acrobat Reader on your computer. Below you will find a free program update for Acrobat Reader:

Update your Acrobat Reader to the latest version here.

Back to Top

I am having trouble viewing the videos.

The most common problem with viewing the videos is that you have an older or no version of Flash Player on your computer. Below you will find a free program update:

Download the latest Flash Player

Back to Top